Privacy Policy

Last updated 30 July 2026.

Who we are

This site is operated by CS Clay Tile, 2 Market Place, Unit D, Palm Coast, FL 32137. You can reach us on 1-844-CSTILES or at info@csclaytile.com. If you have a question about your information, either route reaches a person.

What we collect

We only collect what you type into a form. There is no account to create and nothing hidden.

• Sample requests: your name, email address, phone number, the role you selected, your ZIP code, the tile profile and color you are considering, and anything you write in the message field.
• Contractor enquiries: your name, email address, phone number, the project ZIP code, and your project details.
• General contact: your name, email address, phone number and message.
• Newsletter signup: your email address, and nothing else.

Our hosting provider also keeps standard server logs, which record the IP address, browser type and time of requests to the site. These are generated automatically by the web server and are used to keep the site running and secure.

Why we collect it

To answer you. Specifically: to send the sample you asked for, to put you in touch with a roofer who has installed our tile, to reply to a question about a profile or a fitting, and to send you occasional notes if you asked for them. We do not build advertising profiles from it.

Cookies and tracking

This site uses Google Analytics 4 to understand how the site is used: which pages people read, which tile profiles they look at, and whether they find what they came for. Google Analytics sets cookies in your browser to recognise a returning visit and to group a single visit together. There is no advertising pixel on this site, and we do not use Google Signals, so nothing here follows you across other websites or devices for advertising.

What we send to Google Analytics is deliberately limited. We never send your name, email address, phone number, ZIP code, or anything you typed into a message box. When you submit a form we record that a submission happened, which form it was, the role you selected, the tile profile you chose, and the color you named if it is one of our catalog colors. That is all. The details you actually entered stay in our own system.

The site also sets a small number of its own cookies to keep forms secure and to remember you if you sign in to manage the site.

If you would rather not be measured at all, you can install Google's official opt-out browser add-on from tools.google.com/dlpage/gaoptout, or use your browser's setting to block cookies for this site. Nothing on this site stops working if you do.

If we ever add anything further — advertising measurement, remarketing, or a third-party chat or support tool — we will update this page and say what was added.

Who we share it with

We do not sell your information, and we do not trade it. It is handled by our hosting provider, which stores the site and its database, and by our email provider, which delivers the notification to us. If you ask to be connected with a contractor, we will pass on what you told us so they can contact you about your project — that is the point of the request.

Google receives the website usage data described under "Cookies and tracking" above, as our analytics provider. It does not receive your name, email address, phone number, ZIP code or message.

We may also disclose information where the law requires it.

How long we keep it

Enquiries are kept for as long as we may reasonably need them to deal with your project and any follow-up, and then deleted. Newsletter subscriptions are kept until you unsubscribe. Server logs are kept on our host's ordinary schedule.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email info@csclaytile.com or call 1-844-CSTILES and tell us what you want done. We will not charge you for it and we will not make it difficult.

Depending on where you live you may have specific statutory rights, including under the Florida Digital Bill of Rights. The route above is how you exercise them with us.

Children

This site is meant for people specifying, buying or installing a roof. It is not directed at children, and we do not knowingly collect information from anyone under 13.

Changes to this policy

If we change how we handle information, we will change this page and update the date at the top. Material changes will be described rather than quietly folded in.

Contact

CS Clay Tile, 2 Market Place, Unit D, Palm Coast, FL 32137. Phone 1-844-CSTILES. Email info@csclaytile.com.